FAQs
Parking Related FAQs
Public parking on the University of Regina campus is $2/hour for surface parking and $4.00/hour for parkade parking. If you require parking multiple times a week, it is financially beneficial to purchase a parking permit for monthly parking or longer. For details and costs of a permit, check out our Parking Rate
- You must contact us immediately after parking at 306-585-5555 to notify us of the situation, receive further information and avoid a potential parking citation.
- If M area parking is full in the lot you want to park in, you will need to try a different M area. Lot 1 offers the largest M area parking on campus and will be the recommended option.
- If the assigned lot for your Z permit is full, you must park in your nearest Z area on campus.
- If the assigned lot for your Resident parking ePermit is full, you must park in the nearest Z area on campus.
If you experience a break down in your parking spot or on campus roadways, contact us at 306-585-5555 and advise them that your vehicle is inoperable. You will need to provide your:
- Name
- Contact information
- License plate number
- Issue with the vehicle
- Vehicle location on campus
The electrical outlets are an Intelligent Parking Lot Controller (IPLC) and have two lights, green and red, that will indicate if the outlet is working or if there is a problem. For what the lights indicate, please see below:
- Flashing Green Light: this flashing green indicates that the outlet currently has power and you can plug in safely.
- Solid Green Light: when the green light changes to solid, it indicates you have successfully plugged into the IPLC and your vehicle is receiving power through your extension cord.
- Flashing Red Light: if the light changes from green to flashing red, this will indicate you have plugged in but no power is being sent to your vehicle due to a short circuit in your wiring or you have exceeded the wattage limits of the outlet (15 amps).
- Solid Red Light: if the light on the outlet is a solid red, no power is being sent to your vehicle because the IPLC outlet is faulty. Please contact us at 306-585-5555 with the IPLC post number and report the situation.
- Please Note: If the light changes to a flashing or solid red when you plug in, do not leave the cord inserted as it will cause all adjacent outlets on the same circuit to be without power.
ePermit FAQs
All parking requires an ePermit Monday to Friday 8:00am to 5:00 pm
The underground parkades require an ePermit at all times.
Complimentary surface parking is offered after 5:00 pm.
Timed zones are still enforced after 5:00pm for the time posted on the signs.
Permits, a Saskatchewan Abilities Parking Permit or U o f R, are required 24/7 for Accessibility stalls.
Students registered through the University of Regina, First Nations University of Canada, Luther College, and Campion College can purchase parking ePermits in-person at our office or directly through your UR Parking Account by using your University login credentials to access your account. Debit cards cannot be used online.
SaskPolyTech and U of S who live in our Residences, non SCBScN, students please contact us directly for parking account access.
Faculty & Staff can pay through payroll deductions, or annually online through UR Parking Account or by visiting us for cash, cheque, or debit card payments. Debit cards cannot be used online.
No, the ePermit will still require regular payments each month or you can choose to forfeit your ePermit and then reapply upon your return. Please be advised once you have relinquished your parking ePermit, if there is a waitlist, you will be placed at the bottom of that waitlist.
If you are away on a short term. long term, maternity or sabbatical leave you must contact our office to maintain you position on the waitlist.
If you paid for your parking online then email uparking@uregina.ca with your cancellation request and the exact cancellation date.
If you paid in person then come to our office.
A refund will be prorated for the time remaining on the ePermit.
If you cannot access the PayByPhone App, contact us at 306-585-5555 for directions.
Compliance & Citation FAQ
You will have two options available if you have received a citation:
- Pay your citation: you may pay the fine as indicated on the citation. For payments made within 14 calendar days you will be eligible for an early payment citation reduction on most infractions.
- Appeal your citation: if you feel you cited in error, you may appeal your citation online within 7 calender days from the date of issue.
LPR
Individuals will register their license plate information into the online parking system when purchasing their ePermit or purchasing parking privileges using a Pay Station or the PayByPhone app. The LPR software then combines this information with the individual’s payment and generates a virtual ePermit linked to that vehicle’s license plate number.
When a vehicle parks on campus, the license plate is captured by cameras mounted on parking enforcement vehicles, similar to a supermarket scanner but your license plate functioning as the barcode. When read, the license plate details are automatically referenced against the parking database to verify a valid ePermit is associated with the vehicle, if parking time had been purchased, and even confirms the proper parking privileges required for each location. If the license plate and vehicle information are not associated with a valid ePermit or the vehicle is parked in an inappropriate lot, then the vehicle will then be subject to a citation.
The use of LPR technology…
- Eliminates the need to display physical permits and the need to move permits from vehicle-to-vehicle.
- Increased cost effectiveness with the reduction of printed permits and postage fees.
- Enables paperless pay stations on campus and direct payment through your mobile device using the PayByPhone app for contactless payment and easy time renewal.
- Returning to your vehicle to display a paper permit will no longer be necessary.
- Lost or stolen permits and the associated fees and processing times are eliminated.
- No more forgetting your permit, a permit falling from the rearview mirror or being displayed improperly.
- Reduces waste and litter in all campus lots while greatly reducing the amount of paper and plastic consumed from creating physical permits.
- You can purchase additional parking time easily from anywhere on campus using Pay Stations or the PayByPhone app and no longer need to return to your vehicle in the event added time is needed for your stay.
The license plate information collected in this process will only be referenced against the campus database for the strict purpose of verifying parking privileges on campus.
If you have entered your telephone number through a Pay Station or enabled this account feature when using the PayByPhone app, this information is only used to automatically notify you when your purchased parking privilege is close to expiration to help you avoid receiving a citation.PayByPhone
Registration for your free PayByPhone account can be completed via the mobile app, the web app at paybyphone.com, or by phone at 1-888-680-7275. The account will be activated immediately and your parking session can be started. The next time you log on, your details will be automatically recognized.
- The following information is required to set up an account:
- Mobile phone number
- Credit card (Visa, Mastercard, American Express)
- License plate of vehicle(s)
Pay station
Pay by plate parking enables customers to purchase parking time by using their license plate number.
The pay stations print a receipt that generally displays the location, parking zone, start time, expiration time, amount paid, and license plate.
Surface parking costs $2.00 /hour up to maximum 9 hours. After 5:00 pm, free evening parking comes in effect and the pay stations will not let parkers to buy or extend parking time.
Parkade parking costs $4.00/hour up to a maximum of 24 hours. Parkade parking is always paid parking.
Credit card tap and exact coins/bills at interior building pay stations. Outside pay stations only use credit card tap.
Debit, virtual and prepaid cards are not accepted.