Payment Guide

Start your Payments and Fees off Right!

Payments can be intimidating, we get it! We want to make your experience with residence as seamless as possible. Consider the following information a guide to mastering payments with residence. Learn how to make payments, your different payment options, and the different types of fees, all in one place!

Check out the Other Guides

New Residents Guide Parents and Supporters Guide

Visit the Housing Services Portal

Starting with the Basics

Once the charge is on your account, we accept student residence payments in the following ways:

Housing Services Portal: Check your balance and pay your residence fees all in one place on the Housing Services Portal by clicking the ‘My Housing Account $’ button. Please note: confirmation fee payments cannot be made on the Housing services Portal at this time.

Phone: Call us at (306) 585-5450 or 1-866-354-3394 (Mon. to Fri. 8:30 a.m. to 3:30 p.m. CST). We accept credit cards only.

Cheque or Money Order: Make your check or money order payable to "University of Regina,” and include your student number. Then, mail it to the University of Regina Housing and Hospitality Services, Room 149-1, Kišik Towers, 3737 Wascana Parkway, Regina SK, S4S 0A2.

In-Person: Drop by the Kišik Towers Housing and Hospitality Services Office. We accept Debit, Visa, MasterCard, AMEX and Cash.

With Financial Services: If you make a payment to your student account with Financial Services, make sure you notify Housing and Hospitality Services. Learn how to notify Housing and Hospitality Services about a student account payment by reviewing the section below.

Online Bank Transfers: Use Flywire for international payments. Find details at https://www.uregina.ca/fs/students/wire-transfers.html. Make sure you notify Housing and Hospitality Services if you make a payment using this method. Please review the section below.

You Made a Payment for Residence Fees on Your Student Account – Now What?

If you made a payment intended for Housing Services on your U of R student account, let us know! Your U of R student account, and your residence account don’t communicate, for your residence account to reflect payments made on your student account you must notify us. We want to make it easier for you! Easily complete the residence Notify Housing and of a Residence Payment form on the Housing Services Portal whenever you make a payment on your student account intended for residence.

This includes payments made in the following ways:

Through UR Self-Service
With Financial Services
By mail to the University of Regina
As an online bank transfer by Flywire

Residents who made payments to Housing and Hospitality Services directly do not need to notify us. This includes payments on the Housing Services Portal, calling Housing and Hospitality Services, or visiting the Housing and Hospitality Services office.

Know your Fees!

Whether you’ve lived away from home before or this is your first time, it's important to understand the different types of residence fees when setting yourself up in residence. Below are some fees you will see when starting your journey with residence:

For a detailed cost breakdown, please visit the Payment and Fees page.

What is an Application Fee?

The Housing and Hospitality Services team works hard to arrange your stay. The non-refundable application fee covers the administrative cost for processing your application and preparing your room.

What is a Confirmation Fee?

When you submit a confirmation fee, you are saying that you want to reserve the accommodation outlined in your Letter of Offer. This confirmation fee is put towards your residence fees about a month after you move-in. Confirmation fees are non-refundable after July 15 for the Fall & Winter term.

Don’t risk it! Pay your confirmation fee once you’ve received your Letter of Offer. If you don’t pay your confirmation fee before the deadline outlined in your Letter of Offer, your reservation will be canceled.

What is an Activity Fee?

Living in residence includes exclusive activities and support services which is made possible by the activity fee. This fee covers administration and programming costs, and there is no opt-out option. With everyone's contribution, Housing and Hospitality Services can make the extra programming and services possible! The activity fees goes towards the Residence Community Council.

What is Tenant Insurance?

We want to make sure that your belongings are protected in case of fire or flood. That’s why, if you live in residence, you need tenant insurance. Don't worry—you're automatically covered by Marsh Insurance! With Marsh incurance you are covered for fire, flood or any unexpcedted issues as outlined in the March Insurance Policy. If you have your own insurance provider, please click the opt out link on the Payments and Fees page to learn more.

What is a Living-Learning Community Fee?

This fee is only for students who are assigned a Living-Learning Community. The perk of this fee is that it provides exclusive access to event discounts and additional support - the more you use it, the more you get out of it! For information on the Living-Learning Communities, please visit the Residence Communities page.

Frequently Asked Questions about Fees and Payments:

What if I have made an online payment and it has not shown up on my account?

Whenever you have made an online payment or a payment to your student account intended for Housing and Hospitality Services through Financial Services, UR-Self Service or another online method, you must notify Housing Services. Don’t worry, we have a process to make it easier for you! Residents are responsible for submitting the Notify Housing and Hospitality Services of a Residence Payment form on the Housing Services Portal, which notifies Housing and Hospitality Services with the following information:  

Full name as registered
Student Number
Date of Payment
Method of Payment
Total amount of payment
Amount of payment intended for residence fees

*This excludes payments made through the Housing Servicess Portal. If you make a payment through the Housing Services Portal, or with Housing and Hospitality Services you do not need to notify us.

What if I don’t make my payments on time?

It is your responsibility to make your full payments on time. If you do not have a payment plan, your full fees are due on the first day of classes. Missed payments may result in additional fees on your student account, or financial eviction.

Can I get my confirmation fee back?

Confirmation fees are non-refundable after July 15. Instead, your confirmation fee will be applied to the residence fees on your account after about one month into your stay.

Is there a fee if I want to cancel my stay?

We will consider contract cancellations for some approved reasons. All important information including additional fees for contract cancellations and room abandonment can be found in your Residence Contract and Residence Handbook. To request cancellation, please fill out a Contract Cancellation form on the Housing Services Portal.

I’m in a scholarship where all my residence fees are covered, should I pay the application and confirmation fee?

If you have received a scholarship that covers all residence fees, please email Housing.services@uregina.ca before submitting your application. Please provide a copy of your relevant scholarship letter. If you aren’t sure if your scholarship covers your residence fees, we would be happy to help!

What if I need extra time to pay my residence fees?

If a resident needs extra time to make their payments, they can request a payment plan through the Housing Services Portal. Payment plans are not guaranteed. Residents need to show that they have a plan for meeting the Payment Plan requirements. Want to know more? Before submitting your request, read the section below.

Interested in a Payment Plan?

Some residents need extra time to pay their residence fees – we understand! This is why we have provided the Payment Plan option. Payment plans are subject to management approval. For us to grant you a payment plan, you need to show that you have a plan to make your payments in four equal installments by the first business day of each month in that term. While we want to help you where we can, we will only consider Payment Plans for approved reasons and documented proof.

Having a payment plan means your fees are due in four parts. Each payment is due on the first business day of each month within that term. Extra fees may apply.

Payment Plan requests can be submitted on the Housing Services Portal during the following periods:

Fall Term: August 1 – September 30
Winter Term: December 1 – January 31
Spring & Summer term: Residents are automatically registered in a Payment Plan

*Please allow us time to review your Payment Plan request.

Quick Tip: If your reasoning is only “because you want one and it’s easier,” ask yourself: why is it easier? Do you have a plan to get your installments by the deadlines? If yes, let us know on your Payment Plan request form.

Some approved reasons for a Payment Plan may include:

Payments from a part-time job
Funding from parents or guardians
Band funding, scholarship, grants, or loans

You’ve been Granted a Payment Plan, What Now?

When should I submit my payments?

Each full installment is due on the first business day of each month within that term.

What if I get a payment plan after the first day of classes?

If you are completing a payment plan request after the first day of classes, and have not submitted a payment, your first payment installment is due right away.

How do I know how much my installment is?

Your monthly installment is the cost of your room split into four equal parts. Your instalment will remain same even when your confirmation fee is applied. For your exact payment amount, please review the Payment and Fees page.

When are my other fees due?

Your tenant insurance, activity fee, and Living-Learning Community fee (if applicable) are due when your first installment is due.

Could my payment plan be canceled?

Yes, we reserve the right to cancel your Payment Plan and require payment of your residence fees in full, if the terms of your Payment Plan are not met.