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Frequently Asked Questions

Student Resources

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FAQ's

Welcome to our Frequently Asked Questions (FAQ) section. Here, you'll find answers to the most common questions that student's ask. Can't find what you're looking for? Feel free to reach out to our dedicated student services support team for assistance by calling 306-585-4123 or emailing financial.services@uregina.ca.

Let's help you find the answers to your questions and ensure a smooth experience with us. Find more information and assistance when you need it at Student Central.

Contact Us

Front Counter Hours

Monday to Friday
8:15 a.m. - 4:15 p.m.

Location:  Administration Humanities Building AH205

Contact

Student Inquiries: 306-585-4123
E-mail: financial.services@uregina.ca
Fax: 306-585-5140

Financial Services Contact Information

Frequently Asked Questions

How Do I make Payments?
Please refer to our Payment Methods section.
Can I pay amounts other than the full balance owing?
Yes. The total amount due does default as the payment amount but you can type over this amount to change it to the amount you wish to pay. Login to UR Self Service to make payments.
When is Tuition Due?
Payment for tuition and fees is expected on the first day of classes. However, we offer a grace period before applying late payment charges to your account. You can find the deadline for penalty-free payments in the current Academic Schedule. Late payment charges accrue at a rate of 1.5% of the outstanding balance per month.
What is a Financial Hold? How does it affect me?
Your student financial account may have various types of financial holds based on the outstanding balance. These holds can impact your ability to request transcripts, receive your degree parchment, register for classes, or access UR Self-Service. You can view your active holds anytime on UR Self-Service. If you have any questions or concerns about financial holds, feel free to reach out to Financial Services at 306-585-4123 or via email at financial.services@uregina.ca.
Do you offer a payment plan?
We regret to inform you that we do not provide payment plans. Tuition is expected to be paid in full on the first day of classes, with a grace period before late payment charges are incurred on student accounts. For the deadline for penalty-free payments, please consult the current Academic Schedule. Late payment charges are calculated at 1.5% of the outstanding balance per month. Students are encouraged to continue making payments until their tuition is fully paid. To register for the upcoming semester, the account balance must be $2,000.00 or less.
How do I get a receipt for payments I've made?

You can print off E-bills from your UR Self-Service by following the directions below:
Login using your nine digit student ID number and personal PIN number.

  1. Click on Student Services, then click on Student Records
  2. Click on View Account or Make a Payment
  3. Choose E-Bill, choose Latest Bill
  4. Select statement date from drop down list
  5. Click Print/View Statement, click OK
  6. To print – Go to File Menu and choose Print
When will my T2202 Tax form be available?
Your T2202 tax form will be accessible for printing from UR Self-Service by the end of February. Follow these steps to print your form:

1. Log in to UR Self-Service.
2. Navigate to Student Services.
3. Click on Canadian Tax Forms.
4. Choose the T2202 Tax Credit Form option.
5. Select the appropriate tax year from the drop-down menu.
6. Click on the Printable T2202 Form button.
7. Press Submit.
8. Read the notice and then click on Continue.
9. A two-page document will appear on your screen. Go to your file menu and choose print.
10. Preview the document and adjust as necessary.
11. Print to your local printer.

This document serves as an official tax receipt recognized by the Canadian Government.
I can't print my T2202 tax form. I only see a blank screen.
1. If using Internet Explorer 9, before viewing account, click “Tools” from the menu bar and then click “Compatibility View”
2. If this does not work, try using a different browser. Our IT Support suggests using the FireFox browser.

If your T2202 doesn't open in a new window try the following:

1. If using Internet Explorer 9, before viewing account, click “Tools” from the menu bar and then click “Compatibility View”
2. If this does not work, try using a different browser. Our IT Support suggests using the FireFox browser.
How do I pay for Library and printing charges?
Printing charges are applied to the student account at the start of each month. It's important to note that these charges are typically a month behind; for instance, any printing done in April won't reflect on the student account until May. Initially, library charges can be settled directly at the library. However, after a period of 50 days, these charges will transfer to the student account and can then be paid at Financial Services.
Where do I find out about Student Loans and Scholarships?
Please visit our Student Award and Financial Aid website located in the Enrolment Services office.
Learn more about the UPass and your Health and Dental Plan
To learn more about the motivation behind the ongoing operations of and the opportunities provided by your Students’ Union visit URSU's website.
Accident Benefit Plan Information
Our Student Accident Benefit Plan offers coverage for expenses resulting from accidents during authorized University activities, supplementing the Provincial Medical Care Insurance Plan and Hospital Services Plan rather than replacing them. Note that during waiting periods for coverage under these provincial plans, our plan does not provide medical or hospital coverage.

New students in Saskatchewan should familiarize themselves with the requirements of the MCIC and SHSP Acts promptly. If you're covered by MSI, GMS, or similar plans, please report this when claiming under our plan. Alternative coverage is available during waiting periods, and application forms can be found in the Registrar's Office.

Students may have health and dental insurance through their parents or under the University of Regina Students’ Union (URSU) plan. Claims must be made under these policies first, with unreimbursed amounts then submitted to Financial Services for consideration under our plan.

It's essential for students to take reasonable precautions to prevent accidents. For example, using proper safety equipment during activities like hockey is necessary.

Coverage under our plan applies to all University attendees, including full-time, part-time, and non-credit students, as well as participants in University-sponsored events. Benefits cover various expenses, including ambulance services, dental services, and more.

There are exclusions, such as injuries sustained under the influence of alcohol or from private aeronautics.

Coverage begins upon registration completion or the first day of classes, and terminates upon withdrawal, the last day of exams, or the conclusion of approved activities.

To file a claim, complete an Incident-Accident Report form and submit it to Health, Safety & Wellness and Financial Services. Claims can be reimbursed via paid receipts or paid directly to the supplier upon submission of invoices.

If you have any questions about the Student Accident Benefit Plan, feel free to contact the Director Budget Admin & Research Reporting
Senior's Tuition Waiver Information
Who is eligible for a Seniors’ Tuition Waiver?
Individuals aged 65 or above at the time of registration are eligible to apply for a tuition waiver.

Where can I find the Seniors’ Tuition Waiver Request Form?
The Seniors’ Tuition Waiver Request Form is available online or can be obtained from the Registrar’s Office (AH 210). Whether you fill it out independently or with assistance from a faculty member, access is convenient.