I understand that Student Mental Health is not a crisis centre. I agree that if I find myself in a threatening or emergency situation, I will immediately call 911 . If I require crisis-oriented mental health care services, I will contact 988 or my local primary health care facility/hospital. I can also contact the Canada Crisis Line by phone at: 1-800-668-6868 or by texting "UofR" to 686868.
I understand that Student Mental Health is not a 24/7 service. Office hours are generally 8:30 am to 4:30 pm, Monday through Friday (closed on holidays). I understand that, unless I have a pre-arranged appointment with my clinician, being seen immediately by a clinician as a walk-in cannot be guaranteed.
I understand that clinicians do not monitor their voicemail and email accounts outside of Student Mental Health's office hours. Student Mental Health does not provide psychotherapeutic services via email or telephone.
My assigned clinician will contact me via my preferred email , as I have listed above, to schedule my appointment
Student Mental Health uses the OQ 45.2 system as an outcomes measure, https://www.oqmeasures.com/about-oq/ . The University of Regina’s Privacy Office and Information Services have reviewed the security and privacy features of the OQ 45.2 system for this use. In order to track my treatment progress, I will be required to complete brief survey measures. I will access the survey measures via a unique URL link sent to my preferred email, as listed above. Only my assigned clinician and my clinician's supervisor will have access to my scores on these measures.
The brief psychotherapeutic services offered by Student Mental Health aim to provide me with support in collaboratively devising strategies to help manage my current concerns. However, despite the efforts of my clinician and myself, my situation may not improve, and in some cases may even get worse.
I understand that beneficial results cannot be guaranteed or assured. My clinician and I will assess, and in some cases reassess, the appropriateness of therapy I am receiving. I agree to provide feedback to my clinician should I find that the therapy is not meeting my needs. If the available psychotherapeutic services offered by Student Mental Health are not appropriate for my current situation or fit with my needs, I will be provided with alternatives, including resources and/or information about treatment options/providers that may be more suited to my therapeutic needs. I understand that an opening with community providers may not be immediately available.
I have the right to decline services from Student Mental Health , as well as withdraw my consent to participate at any time. Neither of these actions will jeopardize my access to future psychotherapeutic or related services offered by Student Mental Health .
The federal and provincial privacy laws (e.g. Saskatchewan Health Information Protection Act ), as well as the professional ethical standards of my clinician that protect the confidentiality of my health information, apply to both in-person and virtual psychotherapeutic services. I understand that information disclosed to me during my session (as well as via telephone, mail, or email) will, in general, be kept confidential and are used in the provision of psychotherapeutic and related services. I understand that my personal health information will not be released without my written consent unless required (as noted below in the exceptions to confidentiality). Unless the situation is an emergency, consent must be provided in writing (signature required) and cannot be provided via telephone or email.
I understand there are exceptions to the confidentiality and privacy rights described above. These include, but are not limited to: reporting suspected neglect of or harm to a child; addressing imminent risk of serious harm to self or others; providing information in response to a subpoena or court order; providing information required by legislation (e.g. SGI or WCB); and as otherwise permitted under the Local Authority Freedom of Information and Protection of Privacy Act .
In the event there is concern for my safety, as outlined above, my local emergency contact is:
Name:
Phone:
Relation:
I may see a clinician that is a provisionally licensed psychologist. If this is the case, the clinician will inform me of their status and identify their clinical supervisor.
My client file will be maintained electronically on a secure server with University of Regina's Information Services department. To further protect my privacy, this file is kept separate from other University files (e.g. academic, financial). Only my clinician and my clinician's immediate supervisor are permitted to access my client file. In exceptional circumstances, my file may be viewed if I am receiving services from a covering Student Mental Health clinician. This file will be maintained for 7 years following the date of the last service provided to me, as required by legislation. I understand I have a right to access my client file information during or after services have ended.
I understand that, on occasion, my clinician may need to reach me by phone (for example to reschedule due to an unexpected absence; or due to a power-outage and unforeseen technical difficulties during a virtual session).