System Alerts

1) Banner Reporting Server (ACE2)

** What is affected?

• Banner TEST, QPRD, and TEMP will be unavailable.

In addition, applications linked to Banner may have limited or no functionality:

• CASPUR Reports (QPRD)
• Banner Workflow (TEST)
• URDocs/Content7 (TEST)
• Cognos Reporting
• SAM/GAPS (TEST) 

2) Banner Production Server (ACE1)

** What is affected?

• Banner, UR Self-Service, and related applications as outlined below.
• No Banner/Oracle services available during the designated maintenance period.

What is meant by "No Banner/Oracle services"?

• No BANNER services will be available for the duration of the outage.
• No UR SELF-SERVICE functionality will be available for the duration of the outage.

This means:
* No ability for students to view current registration, class times, and locations or final exam times and locations.
* No ability for students to add, drop or search for classes.
* No ability to submit on-line applications.
* No ability to update personal information.
* No ability to make online payments.
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports
* Banner Workflow
* URDocs/Content7
* FAST Finance Reporting, HR Reporting and Accounts Receivable
* DOME Web Mark Entry
* Timetable DCU/Scheduling
* Degree Audit Advising
* Online Admissions
* TouchNet online payments
* Bookstore Web BookList
* SAMS Undergraduate Student Awards Management System Scholarship Applications
* GAP Graduate Awards Portal Scholarship Applications
* EMS Conference Services Event Management System (no connection for Banneruploads)
* First Year Student Orientation
* AIMS Parking System
* StarRez Residence system (no connection for Banner uploads)
* Locksmith system
* Footprints and online Time Off calendars
* Resolver (no connection for Banner uploads)
* Cognos Reporting

The Computer Science systems will be upgraded from Ubuntu 20.04 LTS (code named focal) to Ubuntu 24.04 LTS (code named noble).  When the upgrade is applied to a system, expect the system to be offline during this time. **ACTION** Please ensure all your work is saved and you are logged out of CS Linux systems beginning December 18 by 8AM. If you are not logged out, you may be forceablly logged out by a system poweroff.

A major refresh to UR Self-Service — the Student hub for academic and administrative tasks.

As of Sunday, October 27, you will see:

• An easier to use interface that’s mobile-friendly.
• A simplified log-in that uses the uregina username and password (same as UR Courses).
• A new Student Profile page that serves up need-to-know information.

The new UR Self-Service will also provide you with:

• A single overview of notifications including financial and parking holds, academic probation, and more.
• Enhanced registration with a calendar that updates as soon as you register for a course.
• A comprehensive unofficial transcript that displays your current GPA.
  

You can read more about the refresh here. Log in with your uregina username and password.

On Monday, September 16th, Apple released Mac OS 15 Sequoia. Please be advised that Information Services does not support this latest version of Mac OS until we have completed testing of U of R applications, and we recommend that users not upgrade at this time.

We are not aware of any specific software that is not compatible with Mac OS 15 Sequoia but have not yet been able to test or confirm functionality. Once testing has been completed, and vendors have provided us with any required software updates to ensure functionality with Mac OS 15 Sequoia, we will advise the campus.

• Windows 10: Prompts, click Connect, no password required.
• macOS: Prompts to accept new certificate, shows as valid, requires local macOS account password.
• Apple iOS: Prompts for new certificate, click Accept, no PIN/Password required.  Note: May only prompt if you go into wireless settings and try to connect,
  otherwise fails once and moves on the next known network if available.
• Android: No prompt unless you have previously used the CAT (Configuration Assistance Tool) for eduroam.  Behaviour for Android devices may vary by software version - in most cases
  there will be no prompt.

1. Click on the 'Download your eduroam installer' button
2. Select University of Regina from the list
3. Your device's operating system will be automatically detected to download the appropriate configuration tool.

We have identified an issue where the Data and Analysis module displays the error message "An error occurred, preventing us from loading your data." This issue is caused by the absence of a set time zone, which can interfere with data displaying.

If you are experiencing this issue, please check your time zone settings in your Qualtrics account. To do so, follow these steps:

1. Log in a thttps://uregina.qualtrics.com
2. Go to your Account Settings (Click your initial at top right on page).
3. Scroll down to 'Change time zone' (in SK it's UTC - 6:00 - Central Time).

Setting your time zone should resolve this issue. Contact the IS Service Desk if you have questions or need assistance.

The latest Apple Mac OS version 14.0 Sonoma released in October 23, 2023, has been tested by Information Services or compatibility with UofR supported software.
- Please be advised that SPSS requires a patch to work. If you upgrade to Sonoma, and you use SPSS, please contact IT Support before upgrading.

Windows 11 operating system, which was released by Microsoft on October 5, 2021, is not yet supported for use with University of Regina systems and applications.

• At this time, upgrading University-owned computers to Windows 11, or upgrading personal systems that are used to access University resources, is not recommended or supported.
• We have not yet tested the functionality of all University applications with Windows 11.

To ensure a reliable and secure computing environment for the University community, policy OPS-080-015  "Supported Hardware, Software and Related Products" lists hardware and software known to work and officially supported by Information Services.

• Information Services will be testing supported software on Windows 11 to ensure performance. When this testing has been completed, a notice will be sent to the campus announcing formal support of Windows 11.