System Alerts

1) Banner Reporting Server (ACE2)

** What is affected?

• Banner TEST, QPRD, and TEMP will be unavailable.

In addition, applications linked to Banner may have limited or no functionality:

• CASPUR Reports (QPRD)
• Banner Workflow (TEST)
• URDocs/Content7 (TEST)
• Cognos Reporting
• SAM/GAPS (TEST) 

2) Banner Production Server (ACE1)

** What is affected?

• Banner, UR Self-Service, and related applications as outlined below.
• No Banner/Oracle services available during the designated maintenance period.

What is meant by "No Banner/Oracle services"?

• No BANNER services will be available for the duration of the outage.
• No UR SELF-SERVICE functionality will be available for the duration of the outage.

This means:
* No ability for students to view current registration, class times, and locations or final exam times and locations.
* No ability for students to add, drop or search for classes.
* No ability to submit on-line applications.
* No ability to update personal information.
* No ability to make online payments.
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports
* Banner Workflow
* URDocs/Content7
* FAST Finance Reporting, HR Reporting and Accounts Receivable
* DOME Web Mark Entry
* Timetable DCU/Scheduling
* Degree Audit Advising
* Online Admissions
* TouchNet online payments
* Bookstore Web BookList
* SAMS Undergraduate Student Awards Management System Scholarship Applications
* GAP Graduate Awards Portal Scholarship Applications
* EMS Conference Services Event Management System (no connection for Banneruploads)
* First Year Student Orientation
* AIMS Parking System
* StarRez Residence system (no connection for Banner uploads)
* Locksmith system
* Footprints and online Time Off calendars
* Resolver (no connection for Banner uploads)
* Cognos Reporting

To ensure the security of the U of R network, all devices running Windows 10 operating system must be upgraded to Windows 11 by October 14, 2025.

As of that date, Microsoft will no longer support Windows 10 and security updates will no longer be provided.

 

Users with Managed computer systems (i.e., you sign in to your system with username@uregina.ca) now have the option to upgrade their system to Windows 11 at a convenient time.

Non-Managed systems also require the upgrade if you have not already done so.

 

How do I know if I need to upgrade to Windows 11?

1. Check Location of Taskbar

1. • If you have Windows 10, the taskbar icons are usually on the left side at the bottom of the screen.

1. • If you have Windows 11, the taskbar icons are usually centred in the middle at the bottom of the screen.

2. Check what your Barcode sticker begins with

1. • EV21, EV22, EV23, most A0, and BB (with old barcode EV18 or older) have Windows 10 and need to be updated.

1. • EV20 are currently being replaced with new EV25 systems that will come with Windows 11.

1. • EV24, EV25, BB (with old barcode EV19 or EV20) already have Windows 11.

3. Check your system information

1. • Right-Click the Start Window icon, and click “System”

1. • View current Windows version under ‘windows specifications’

 

How long will the upgrade take?

• The total estimated time is about 1 to 2 hours, including about 15 minutes to download the update and 60 to 90 minutes to install.
• You can continue to use the system while it downloads the upgrade, but not while it installs.
• NOTE: You can start the upgrade at the end of the day, wait for the download to complete and agree to the first reboot, then leave it to finish on its’ own overnight.

 

I’m ready! How do I start the upgrade?

1. Click Start (window icon at lower left) > Settings > Update & Security > Windows Update.
2. Under ‘Windows 11’ click ‘Download and install’
3. Windows will check if your system is compatible with the upgrade.
   • NOTE: Some older systems will not run Windows 11 and may need to be replaced with a newer system.
   • Information Services has a limited number of salvage systems available for purchase by departments for $125.
4. Agree to the prompt and click Next to begin the download.
5. The upgrade window will show a progress bar, and it will take about 15 minutes to download (or longer if not on campus).
6. You can continue to use the system during this time.
7. It will then prompt you to reboot, with a 30-minute countdown warning.
8. When ready, save your work, close all programs, and agree to the reboot.
9. It will take approximately 60 to 90 minutes, and the system will reboot several times during the process.

 

What happens after the upgrade is completed?

• The system will reboot and start up with Windows 11
• It may ask a few questions
  • Decline any offers to try M365 or purchase OneDrive, as you are already licensed as an employee.
  • If asked to agree to sending diagnostic data to Microsoft, choose to send “Only Required Data”
• Sign in to the system as usual.

 

What is the deadline to complete the upgrade?

• Users are encouraged to run the upgrade by September 29, 2025, at a convenient time.
• Starting October 1, users with managed systems will be reminded daily via a popup message to complete the upgrade.
• As of October 14, Windows 10 will no longer be supported, and service will be charged at the unsupported labour rate.

 

ATTENTION: Users of NVivo qualitative data analysis software

NVivo version 15 is now available for use on campus.

If you have NVivo software installed, the license keys for previous versions expired on July 29 but will continue to work until August 29, 2025.

If you require installation of NVivo software, submit a Footprints ticket to the Service Desk. Please include the best times to contact you, as they will need to call you and access your system remotely to complete the installation and add the new license key.

 NOTE: Previous versions of NVivo will no longer be supported by the vendor, and updating to version 15 is required to continue use.

 NVivo can also be accessed in public computer labs via AppsAnywhere.

The wireless certificate used to secure wireless logins to the eduroam network will be renewed for 1-year on Wednesday, August 6, 2025, at 7:00 AM.

The first time you connect to eduroam wireless on campus after the certificate change, you may be prompted to accept a new wireless certificate for wireless.uregina.casigned by the GoDaddy certificate authority.

Behaviour for common operating systems is as follows:

* Windows 10/11: Prompts, click Connect, no password required.
* macOS: Prompts to accept new certificate, shows as valid, requires local macOS account password.
* Apple iOS: Prompts for new certificate, click Accept, no PIN/Password required. Note: May only prompt if you go into wireless settings and try to connect, otherwise fails once and moves on the next known network if available.
* Android: No prompt unless you have previously used the CAT (Configuration Assistance Tool) for eduroam. Behaviour for Android devices may vary by
 software version - in most cases there will be no prompt.

To connect a new device, or reset the configuration for eduroam on a device, users can use the Configuration Assistance Tool available at cat.eduroam.org.

1. Click on the 'Download your eduroam installer' button
2. Select University of Regina from the list
3. Your device's operating system will be automatically detected to download the appropriate configuration tool.

Important Note: The configuration tool will populate @uregina.ca in the username field. This is required. All usernames must be in the format username AT uregina.ca (not first.last AT uregina.ca)

For more wireless information see https://www.uregina.ca/is/wireless.html

Please contact the IS Service Desk if you have any questions or require assistance:
Phone: 306-585-4685
Email: service.desk@uregina.caTechnical Support Webform: https://ursource.uregina.ca/is/forms/ticket.htmlIn person: ED137 or Archer Library main floor

Please be advised that Information Services has completed testing for MacOS 15 Sequoia (released Sept. 16, 2024), and there have been no reported issues of concern. MacOS 15 Sequoia is now compatible with U of R applications. If you delayed upgrading to Sequoia, it is now ok to proceed.