Hospitality, Tourism and Gaming Entertainment Management Course Offerings

ADMN 100

Introduction to Administration

This course will introduce students to the functional areas of administration in a variety of organizations.
*Note: Students who have received credit for more than two of ADMN 210 (or BUS 210), ADMN 250 (or BUS 250), ADMN 270 (or BUS 270), ADMN 275 (or BUS 275), ADMN 288 (or BUS 288), ADMN 290 (or BUS 290), ADMN (or BUS) courses numbered 300 or higher may not take or receive credit for ADMN 100. Students may not receive credit for both ADMN 100 and BUS 100.*

ADMN 205

Management Communications

This course is designed to assist students to improve their skill and confidence as effective communicators in an organizational context. Students will explore the issues faced by organizations in communicating internally with employees and externally with diverse publics. The course focuses on both oral and written communications.
*** Prerequisite: AE 019 or ENGL 100 or EPS 116***
* Note: Students may receive credit for only one of ADMN 205, BUS 205, and ADMN 265. *

ADMN 210

Introduction to Marketing

This course presents the fundamentals of marketing theory and application. Starting at a societal level, it works through environmental scanning, explores the differences between consumer and business customer groups, followed with a strategic focus on segmentation, targeting and positioning. Tactical applications of the marketing mix are then addressed - product, price, place and promotion. Attention is also directed to ethical and legal considerations.
***Prerequisite: ADMN 100 (or BUS 100) and ADMN 260 (or BUS 260). Concurrent enrolment is allowed in ADMN 260.***
*Note: Students may not receive credit for both ADMN 210 and BUS 210.*

ADMN 225

First Nations Economic Development

This course is designed to evaluate the strengths and weaknesses of various approaches to band entrepreneurial development undertaken by government agencies, research and planning groups, band organizations, band councils and individual band entrepreneurs. Problem areas and alternative approaches will be investigated in relation to the physical and social environments, external factors, and the socio-cultural environment.
***Prerequisite: ADMN 100 (or BUS 100) and INDG 100. Concurrent enrolment is allowed in INDG 100.***

ADMN 250

Introduction to Human Resource Management and Industrial Relations

This introductory course addresses basic concepts and processes of the field of human resource management. Topics include: human resource planning, job analysis, recruitment, selection, orientation, training and development, performance management, compensation management, workplace health and safety, and employee and labour relations.
***Prerequisite: ADMN 100 (or BUS 100) and ADMN 260 (or BUS 260).***
*Note: Students may only receive credit for one of BUS 250, ADMN 250, or NSLI 310.*

ADMN 260

Introduction to Organizational Behaviour

This introductory course addresses basic concepts and processes of organizational behaviour. The topics include individual level variables, such as perception, personality, attitudes, and motivation; interpersonal and group processes, such as communication, teams, leadership, and power; and, organizational level factors such as organizational design, culture, and change.
***Prerequisite: ENGL 100, or ACAD 100, or KIN 101.***
*Note: Students may not receive credit for both ADMN 260 and BUS 260.*

ADMN 261

Introduction to Hospitality, Tourism, and Gaming Entertainment Management

This course is an introduction to management in the hospitality, tourism and gaming entertainment industries with an emphasis on concepts, issues and best practices in lodging, restaurant, tourism, and gaming entertainment organizations. The course provides a comprehensive overview and uses cases, readings and guest lectures from the industries to help students develop and expand their decision making skills. The course offers both First Nations and non-First Nation perspective.
*Note: Students may receive credit for one of ADMN 261 or ADMN 436AJ.*

ADMN 263

Customer Service Strategies

This course covers customer service and responsible gaming concepts as applied to the service, hospitality, tourism, and gaming entertainment industries. It focuses on customer service strategies and covers concepts, issues, trends, and best practices related to responsible gaming, communication, relationship building, customer loyalty, diversity, and technological changes.